Legal
Privacy Policy
This Privacy Policy describes how ReCorde (“we”, “us”, or “our”) collects, uses, and shares information when you use the ReCorde mobile application (the “App”) on iOS and Android, and related websites or services. Please read it carefully. By using the App, you agree to this Policy.
1. Who we are
ReCorde is a mobile app that lets you record conversations and meetings, then generate transcripts, summaries, and action items using cloud AI services. For privacy questions, contact us at privacy@recorde.app.
Operator: ReCorde, Paris 13eme.
2. Information we collect
2.1 Information you provide
- Account details when you create an account (for example name and email address), including when you sign in with Google (Android) or email/password via our authentication provider (Clerk)
- Support messages and feedback you send us
- Preferences and settings you configure in the App
2.2 Audio and meeting content
- Microphone audio when you start a recording (with your permission)
- Transcripts, summaries, notes, action items, chat questions (“Ask AI”), and related meeting metadata generated from your recordings
When you record a meeting and allow AI processing, that content is uploaded to our cloud infrastructure for transcription and summarization (see Section 4). You can delete meetings from the App.
2.3 Device and usage information
- Device type, operating system version, and app version
- Diagnostic logs, crash reports, and performance data (if enabled)
- Approximate usage events (for example feature opens) to improve the App
2.4 Permissions
The App may request access to the microphone (required to record) and, where applicable, notification permission for background recording on Android. You can revoke permissions in your device settings. Without microphone permission, recording features will not work.
2.5 Purchases
Subscription purchases are processed by Apple or Google. We receive purchase status / entitlement information through RevenueCat so we can unlock paid features. We do not receive your full payment card details.
3. How we use information
- Provide, maintain, and improve recording, transcription, summary, task, and Ask AI features
- Authenticate your account and sync your meetings across sessions
- Manage subscriptions and usage limits
- Respond to support requests and communicate about the App
- Monitor reliability, fix bugs, and prevent abuse or fraud
- Comply with legal obligations
We do not sell your personal information.
4. Processing, storage, and third parties
Meeting recordings you choose to process are uploaded to our servers and handled by subprocessors as follows:
| Party | Role | Data involved |
|---|---|---|
| Amazon Web Services (S3) | Secure cloud storage of uploaded meeting audio | Audio files / meeting media |
| AssemblyAI | Speech-to-text transcription and speaker diarization | Meeting audio (via secure URL / processing pipeline) |
| OpenAI | Summaries, key decisions, action items, and Ask AI answers | Meeting title, transcript text, and Ask chat history |
| Clerk | Authentication (email/password; Google on Android) | Account identifiers (e.g. name, email) as provided by you or the identity provider |
| RevenueCat | Subscription entitlement sync | App user id and purchase / entitlement status |
| Apple / Google | In-app purchases and account sign-in where used | Payment and identity data under their policies |
Before the first cloud AI processing, the App asks for your permission and explains that audio is sent to AssemblyAI and transcripts to OpenAI. You can review this Policy from the App at any time.
Purchases made through the Apple App Store or Google Play are processed by Apple or Google under their respective privacy policies.
5. Legal bases (EEA / UK)
Where GDPR / UK GDPR applies, we process personal data on these bases:
- Contract — to provide the App features you request
- Legitimate interests — to secure, improve, and support the App
- Consent — for microphone access and cloud AI processing where required
- Legal obligation — when we must comply with applicable law
6. Data retention
We retain meeting audio, transcripts, and derived content associated with your account until you delete the meeting or your account, or as needed to provide the service and comply with law. Support emails may be retained for a reasonable period to handle your request.
7. Your choices and rights
- Delete recordings and notes from within the App
- Revoke microphone and other permissions in device settings
- Decline cloud AI processing (transcription and summaries will not run)
- Request access, correction, deletion, or export of personal data we hold about you
- Object to or restrict certain processing, where applicable
- Withdraw consent where processing is consent-based
To exercise rights, email privacy@recorde.app. You may also lodge a complaint with your local data protection authority.
8. Children’s privacy
The App is not directed to children under 13 (or the minimum age required in your country). We do not knowingly collect personal information from children. If you believe a child has provided us personal information, contact us and we will take appropriate steps to delete it.
9. Security
We take reasonable technical and organizational measures to protect information in transit and at rest. No method of transmission or storage is 100% secure. You are responsible for keeping your device and any account credentials secure.
10. International transfers
Your data may be processed in the United States or other countries where our subprocessors operate. Where required, we use appropriate safeguards (for example standard contractual clauses).
11. Changes to this Policy
We may update this Privacy Policy from time to time. We will post the updated version on this page and revise the “Last updated” date. Continued use of the App after changes means you accept the updated Policy, except where applicable law requires additional notice or consent.
12. Contact
ReCorde
Email: privacy@recorde.app
Paris 13eme